what firmware version is in the GS3 drive ? and what firmware version is in the GS-EDRV100?
the reason I ask is that we recently published new GS-EDRV100 firmware that had changes specifically for the GS3 drives that have firmware version 1.05 or later.
I think the issue is that v1.05 has some additional parameters that can only be accessed by a GS-EDRV100 that has the right firmware.
The new GS-EDRV100 firmware is downloaded with the Live Update feature in NetEdit, and NetEdit is then used to update the GS-EDRV100 with the new firmware.
Please let us know if the new firmware fixes the comm problem.