Emails

[ryanastiefes]

What SMTP servers are being used that are reliable and give sign in credentials to use in the DoMore SMTP config setup? I'm sending out water reports once a month.
I used to use sendinblue which gave me the sign in credentials, since being bought out by Brevo they've changed their sign in credentials to SNMP Keys. Using these SMTP keys will not pass the test within the SMTP setup of the DoMore.

[Bolt]

I've been using sendinblue, now Brevo, for over 4 years, and it still works great. I do have a DMARC authenticated domain, though. In my account, I click the settings gear icon, then SMTP & API, and there is a button "Generate a new SMTP key". I'm not going to press it, but surely that would work for you?

[ryanastiefes]

My existing setups still work great, setting up a new one I have the issues with.
I've tried inserting the new SMTP key but the test settings never pass due to authentication.
Have you setup a new SMTP Key since brevo has taken over, I'm just curious where your inserting the SMTP key for the Domore SMTP client?

[Bolt]

I have configured many new BRX's since then, and they all work without a hitch. I do not however, create a unique SMTP key for each device.

In System Configuration - Device Configuration - @<SMTPDeviceName> I have:

Use Server Name = smtp-relay.brevo.com
Server Port = 587
Timeout = 30 seconds
'From' Email Address <name@domain.com>, I usually DEVWRITE this per device in ladder logic
Account Authentication = AUTH LOGIN
Username = <login@domain.com>
Password = <SMTP key value>

Test settings fails on first click, passes on second and third attempt

[ryanastiefes]

I've done that same thing and it never passes the "Test Settings" phase in the SMTP client setup. I get the message "An error occured: Unable to authenticate user name and password"
Today it still didnt pass the "Test Settings" so I saved the SMTP client and downloaded the program, sent out an email and sure as it went through. Thanks for the help Bolt!