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Author Topic: Remote Module Warning  (Read 51130 times)

RBPLC

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Remote Module Warning
« on: June 15, 2021, 08:01:55 AM »
Remote 1 EBC-100 with a BX-08UT module in slot 1 is reporting an error. There are 6 TC inputs into this module with the last two channels disabled. The six active channels appear to be reporting correctly. No bits are flagged. I cannot seem to clear the warning message and the I/O monitor provides no useful information. What's the potential issue?

BobO

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Re: Remote Module Warning
« Reply #1 on: June 15, 2021, 11:00:40 AM »
Remote 1 EBC-100 with a BX-08UT module in slot 1 is reporting an error. There are 6 TC inputs into this module with the last two channels disabled. The six active channels appear to be reporting correctly. No bits are flagged. I cannot seem to clear the warning message and the I/O monitor provides no useful information. What's the potential issue?

The EBC latches some of the error info and doesn't clear until told to. Necessary, because it's remote. It should clear though. What is the System Status page of the System Information dialog showing you?
"It has recently come to our attention that users spend 95% of their time using 5% of the available features. That might be relevant." -BobO

RBPLC

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Re: Remote Module Warning
« Reply #2 on: June 15, 2021, 11:45:19 AM »
ST152. This will not clear.

BobO

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Re: Remote Module Warning
« Reply #3 on: June 15, 2021, 11:56:26 AM »
ST152. This will not clear.

What's in DST28?
"It has recently come to our attention that users spend 95% of their time using 5% of the available features. That might be relevant." -BobO

RBPLC

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Re: Remote Module Warning
« Reply #4 on: June 15, 2021, 12:02:36 PM »
2

BobO

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Re: Remote Module Warning
« Reply #5 on: June 15, 2021, 12:21:34 PM »
I don't remember exactly when the remote gets cleared. The guy who may remember more than me is out today. We'll talk about it when he's back in tomorrow.
"It has recently come to our attention that users spend 95% of their time using 5% of the available features. That might be relevant." -BobO

RBPLC

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Re: Remote Module Warning
« Reply #6 on: June 17, 2021, 11:33:22 AM »
Any guidance?

BobO

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Re: Remote Module Warning
« Reply #7 on: June 17, 2021, 12:17:20 PM »
Any guidance?

If the I/O System view isn't giving any useful info (i.e. no slots are showing warnings or errors), but the PLC is reporting an issue on the I/O slave, then we'll probably need to get you talking to a support tech here to dig a little deeper.
"It has recently come to our attention that users spend 95% of their time using 5% of the available features. That might be relevant." -BobO

RBPLC

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Re: Remote Module Warning
« Reply #8 on: August 20, 2021, 12:38:41 PM »
Something seems to be up with the 08UT's reporting. I've got another system I'm working on with one remote EBC with a single 08UT with three TC's installed. When I unplug one of the TC's (or multiple) I get a warning in DMD but when I open the I/O system view, there's no warning/information showing there.

RBPLC

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Re: Remote Module Warning
« Reply #9 on: September 02, 2021, 09:22:55 AM »
Have you guys had a chance to look into this? I'm looking to start a larger integration soon and would prefer not to have to deal with this.

BobO

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Re: Remote Module Warning
« Reply #10 on: September 02, 2021, 01:21:29 PM »
Have you guys had a chance to look into this? I'm looking to start a larger integration soon and would prefer not to have to deal with this.

The only issue we find is that apparently the reset process that occurs as part of startup is taking 103ms, but the default slave timeout is 100ms. At 104ms, everything works fine. We need to look into why that is, but for now try increasing the timeout to 150ms.
"It has recently come to our attention that users spend 95% of their time using 5% of the available features. That might be relevant." -BobO

RBPLC

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Re: Remote Module Warning
« Reply #11 on: September 02, 2021, 02:14:53 PM »
On the two I currently have, 1 slave timeout is 500ms and the other is 1000ms.

BobO

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Re: Remote Module Warning
« Reply #12 on: September 02, 2021, 02:27:57 PM »
On the two I currently have, 1 slave timeout is 500ms and the other is 1000ms.

Then (so far) we can't dupe what you are seeing. Errors come and go as expected in the I/O View.
"It has recently come to our attention that users spend 95% of their time using 5% of the available features. That might be relevant." -BobO

RBPLC

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Re: Remote Module Warning
« Reply #13 on: September 02, 2021, 02:38:16 PM »
Attached is what I'm currently seeing on one of the systems.

franji1

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Re: Remote Module Warning
« Reply #14 on: September 02, 2021, 02:41:32 PM »
What version of Do-more Designer are you using?

2.7 and earlier definitely had issues reporting BRX I/O Errors, which were fixed in Designer 2.8.  The latest Designer version is 2.8.3.