Harvey, this is technically not true. It may be true on your PC and your particular USB-to-serial device, but we have plenty of customers using USB-to-serial devices on COM ports other than #1. We also tested DirectSOFT here and as long as the COM port is not used by anything else, you can use COM ports of all numbers (e.g. COM8, COM23, etc.) as long as these COM ports are enabled in the DS500.INI file.