Shipping Dates for BRX Controllers

[AC]

Hey guys,  I know that you are doing everything that you can to get the products out but I keep on getting moving dates from Automation direct. The shipping dates have went from September, to October, to November, to December, to.... well you get the idea... It didnt bother me so bad until we had two of our BRX controllers in the field crap out on me, now I have no spares and I have seven controllers on backorder... some since before summer!  Is there an estimate when we might get just a couple of them?  Im in desperate need for them and the dates just keep getting kicked down the road.

-AC

[BobO]

Hey guys,  I know that you are doing everything that you can to get the products out but I keep on getting moving dates from Automation direct. The shipping dates have went from September, to October, to November, to December, to.... well you get the idea... It didnt bother me so bad until we had two of our BRX controllers in the field crap out on me, now I have no spares and I have seven controllers on backorder... some since before summer!  Is there an estimate when we might get just a couple of them?  Im in desperate need for them and the dates just keep getting kicked down the road.

-AC

Product is going out the door every week, but required parts are still generally in short supply. I think the backlog is pretty stable now, which while large, is an improvement because it isn't increasing like it was.

We may be able to repair your units.

[AC]

Thanks  BobO     I will see what I can do about getting the two units repaired.  Where do I need to ship them to?

[BobO]

Thanks  BobO     I will see what I can do about getting the two units repaired.  Where do I need to ship them to?

I'll PM.