EBC-100 Error Requires Resetting Modules

[donaldh]

 
I'm using an EBC-100 is an automation process that runs essentially 7-24 for days on end.  I control / monitor it with a VB 6.0 application.  At first the VB app would simply loose the connection with the EBC and I would have to use the HEIRescanBase command manually in order to resume monitoring the hardware.  I have now programmed the application to do this automatically whenever this problem occurs and I log the event in the database.

I have a few of these running and in some instances I see this event severl times a day.  The error numer is 36864 (HEX 9000) and an HEIRecanBase seems to fix it every time so far.  Is anyone familiar with the orign of this error and whether there is anything I might do to eliminate the problem?  The documentation simply says 'Error On Loading'......

Thanks in advance,

[MikeS]

some questions for you:

 this is a T1H-EBC100, right ? if so, is the Module Good LED blinking when you lose comm ? if so, at what rate (once per second vs faster)?

 did you configure the LinkMonitor (watchdog timer)? if so, does the ERR LED come on when you lose comm ?

[donaldh]

Fortunately, I figured out that resetting the modules fixes the issues.  I modified my software to do this automatically and since then the only way I know that this is happening is because it logs the event in the activity log.  This is good since the system runs unattended 7/24.  Unfortunately, this also means that it is quite unlikely that I will ever actually see it happen.  I thought about configuring the watchdog timer, but with the reset logic in my software I never lose comm for a long enough period to trip the watchdog......