Can you post the screen shots?
To do this, hit the PrtScn key on your keyboard when you see it, then launch Paint, paste it into there and save the file.
Then reply to this topic and under the Additional Options... (below the edit box on the Post Reply forum page), there is an Attach" field with a Browse... button to the right of the field. Browse to the file you just saved in Paint.
You may need to reply once for each file/screen shot due to file size limitations of this forum (PrtScn captures ALL your screens). Let us know if you have any issues with this.