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General Discussion / Re: Ethernet Failure - BRX Stops Communicating
« Last post by BobO on January 27, 2023, 02:40:14 PM »Help. I am ready to pull BRX PLCs from the field for this very reason. Very hard to get hands on the PLC when the ethernet port stops functioning after a week or a month in the middle of rural Alaska. Only a power cycle restarts comms. No one seems to have reported this problem for the last year. As far as I know I am up to the latest firmware.
The only remaining issue that we are aware of is when radios are used to talk to TCP servers (generally Modbus). We have had no reports of anything else as of the most recent firmware. Can you give me details?
As for the Modbus server issue, we're 95% sure we have a fix. We've concluded that it really isn't broken exactly, it's just that when radios misbehave (become very unreliable) is it possible for the listening socket to enter a state with a very long (20+ minute) timeout, during which the server will not accept more connections. If the client were to stop (erratically) attempting connections, eventually the timeouts clear and it starts functioning. Unfortunately, once it gets in the state, if the radio continues to be dodgy, the system won't recover and it appears that it's locked up. Once we were able to duplicate it, we were able to change the timeout behavior for that state, reducing it to 15 seconds or so. This should prevent the issue.
If that is your situation, I'm happy to give you the beta firmware to try. If that isn't your situation, then please help us understand exactly what's failing.