Host Engineering Forum

General Category => ECOMs and ECOM100s => Topic started by: MKL on October 10, 2007, 08:46:41 AM

Title: Email doesn't work
Post by: MKL on October 10, 2007, 08:46:41 AM

when i try to send an Email with the ecom 100 it doesn't work so i started the SMTP Viewer an this is the response:

Wed Oct 10 14:23:06 2007   169.254.199.82:   Body: Name: H0-ECOM100  Mod ID: 0 (0x0)  Mac: 00 E0 62 20 7E 68  IP: 169.254.199.82  Subnet: 255.255.0.0  Gateway: 169.254.199.100  Booter: 4.0.165  OS: 4.0.210  CPU Rev: 1.0.0  PWB/PLD Rev:

Wed Oct 10 14:23:06 2007   169.254.199.82:   Sending HELO msg

Wed Oct 10 14:23:06 2007   169.254.199.82:   State: 0x2  Received data: 220 smtp-v*r2.***.nl ESMTP Sendmail 8.13.8/8.13.8;

Wed, 10 Oct 2007 14:23:04 +0200 (CEST)  250 smtp-v*r2.***.nl Hello i**d.xs*ll.nl [45.98.134.769], please

Wed Oct 10 14:23:06 2007   169.254.199.82:   Received Greeting.

Wed Oct 10 14:23:17 2007   169.254.199.82:   Timeout during SMTP_HELO_SENT

it seems to connect to the smtp server of my internet provider but after that it just stops.

i hope you can help me with this problem

(ps i changed the ip adresses so they are just fake adresses)

Title: Re: Email doesn't work
Post by: Greg on October 10, 2007, 12:19:41 PM

Have you tried accessing the ECOM100 with a web browser and making sure you have e-mail authentication turned on? The timeout message you are getting looks like your ISP may require this and by default this is not turned on in the ECOM100.

Title: Re: Email doesn't work
Post by: MKL on October 10, 2007, 01:17:58 PM

Hello greg,

yes, i've turned the authentication on, and i tested the settings in OUTLOOK and there it's working ok.

so after that i tried another mailserver but with that one i get a 554 warning (SMTP synchronization error)

i can make for you a test emailadres and send it in a private message is that ok? so you can test it

best regards

maarten