Host Engineering Forum

General Category => DirectSOFT => Topic started by: duvals on August 10, 2007, 04:53:49 PM

Title: Can't Run Directsoft 5.2 on my Panasonic CF-30 Duo Processor
Post by: duvals on August 10, 2007, 04:53:49 PM

Any Idea about this problems.

The version 4.0 run well !!!

Title: Re: Can't Run Directsoft 5.2 on my Panasonic CF-30 Duo Processor
Post by: franji1 on August 10, 2007, 05:46:14 PM

What does (or doesn't) it do (crash, give error dialog, nothing)

Was Rel 5.0 or Rel 5.1 ever installed, and if they were, did THEY ever work?

Title: Re: Can't Run Directsoft 5.2 on my Panasonic CF-30 Duo Processor
Post by: duvals on August 14, 2007, 10:34:39 AM

When I click on the Icon, Nothing happen, even with the version 5.0 and 5.1.

Title: Re: Can't Run Directsoft 5.2 on my Panasonic CF-30 Duo Processor
Post by: Greg on August 15, 2007, 08:32:57 AM

duvals, we have seen this before and it is a Windows System file that DirectSOFT v5.x is using that is crashing. In fact, it is crashing before it even gets to our own code.  ??? We are in the process of troubleshooting this and trying to figure out exactly which Windows System file it is and come up with a viable solution.

Unfortunately, so far, the only 100% fix has been one of 2 things:

• Uninstall/reinstall the Windows OS! :-[
• Install DirectSOFT v4.0 and use it instead.  :(

But, take a look at DirectSOFT FAQ0212 (http://www.hosteng.com/FAQFiles/DirectSOFT.htm (http://www.hosteng.com/FAQFiles/DirectSOFT.htm); scroll to the bottom). There are some things there that you might try other than reloading the Windows OS.

Let us know what (if any) works.

Title: Re: Can't Run Directsoft 5.2 on my Panasonic CF-30 Duo Processor
Post by: ATU on August 23, 2007, 08:48:24 AM

It happened to me after I installed the new version of Norton Internet Security. However, even after I unistalled Norton and reinstalled DS5, it still would not run. Eventually, I had to resinstall XP.  I feel your pain.

Title: Re: Can't Run Directsoft 5.2 on my Panasonic CF-30 Duo Processor
Post by: duvals on September 07, 2007, 10:28:19 AM

Good news,

I can start direcsoft 5.2 when I right click on the icon et select "Run as" ,select the next user and I enter my username with my password.

With this manner, I can start Directsoft 5.2. I hope that will help you to find the problem.

Best regard,

Duvals

Title: Re: Can't Run Directsoft 5.2 on my Panasonic CF-30 Duo Processor
Post by: franji1 on September 07, 2007, 10:48:16 AM

Thank you for the info!  We'll definitely look at it (and hopefully fix it!)