Host Engineering Forum

General Category => DirectSOFT => Topic started by: stickybeak on December 09, 2010, 12:47:09 AM

Title: Link DL240 to DS32 on Win7 64-bit
Post by: stickybeak on December 09, 2010, 12:47:09 AM

I need help on linking Koyo DL240 to DS32 on an ASUS K42JC with Win7 64-bit OS.

I tried using link wizard but I get comm error with this message: Cannot access comm port. The port may not be present  or another  app may be using it". I used RJ12 from the DL D2-HPP hand held program.

Any help will be greatly appreciated.

Title: Re: Link DL240 to DS32 on Win7 64-bit
Post by: Greg on December 09, 2010, 09:05:10 AM

Hi stickybeak, welcome to our forum.

This message, "Cannot access comm port. The port may not be present or another app may be using it" means exactly what it says; something else is using the PC's COM port you have selected. You must either select a different COM port or check to see if anything else is using it and stop that software.

Common things that utilize COM ports:

• RSLogix
• PDA Software (Palm Pilot, Pocket PC, etc.)
• GPS Software
• Digital Camera Software
• IR (infrared) Drivers
• Microsoft ActiveSync
• Palm OS HotSync

You can see this answer and other similar issues on our FAQ page: http://www.hosteng.com/FAQFiles/FAQs.htm (http://www.hosteng.com/FAQFiles/FAQs.htm)

If that link doesn't work:
1. Goto http://www.hosteng.com (http://www.hosteng.com)
2. In the left column under Support, click on FAQs.

From there you can select which product you are using and get a list of FAQs that you can search by using <CTRL> F (find).