Host Engineering Forum

General Category => Do-more CPUs and Do-more Designer Software => Topic started by: Scot on October 30, 2021, 12:33:12 AM

Title: Can't install Designer, Windows 10
Post by: Scot on October 30, 2021, 12:33:12 AM

I tried to install Designer 2.8.3 on my computer at home and I've been running into a problem.
When running the installer, I get the "Do you want to allow this app to make changes to your device" message. But, clicking Yes just closes the message and the installer never continues. Just like I had clicked "No".
It's not running in Task Manager.
I've uninstalled my antivirus software.
I'm using Windows 10, 64-bit, version 21H1.
I've tried running the installer in compatibility mode with Windows 8, 7, and XP with the same result.
I couldn't find in the forum where anyone else had this same problem.

Title: Re: Can't install Designer, Windows 10
Post by: franji1 on October 30, 2021, 09:26:33 AM

Not sure how long it's been since you disabled your antivirus, but disconnect all networks, including the Internet.

Then, reboot.

Then, right click on the Setup.exe and say "Run As Administrator".  This is different than just installing it logged-in as as an admin.

Title: Re: Can't install Designer, Windows 10
Post by: Scot on November 05, 2021, 05:11:58 PM

I gave that a try and had the same result. Run as Administrator with no network connection pops up the UAC message then just closes as if I had clicked "No" instead of "Yes".
I tried clicking "No" once too, just in case, but no luck there either.
I also tried booting into Safe Mode so there's no UAC message and in Safe Mode the installer doesn't do anything at all.

Title: Re: Can't install Designer, Windows 10
Post by: Scot on November 07, 2021, 04:48:15 PM

I also tried copying the install folder from another computer and importing the registry keys but I get "Error 1004 - invalid INI file"

Title: Re: Can't install Designer, Windows 10
Post by: Controls Guy on November 08, 2021, 02:18:26 AM

Is there a directory under %APPDATA% that needs to be copied?

Title: Re: Can't install Designer, Windows 10
Post by: franji1 on November 08, 2021, 07:18:53 AM

Quote from: Scot on November 07, 2021, 04:48:15 PM

I also tried copying the install folder from another computer and importing the registry keys but I get "Error 1004 - invalid INI file"

Go to your other computer and copy its DmDesigner2_9.INI file USB from the following folder:
%LOCALAPPDATA%\VirtualStore\Windows
and copy it to the similar folder on your "new" pc, and to its C:\windows folder

Title: Re: Can't install Designer, Windows 10
Post by: Scot on November 11, 2021, 05:57:16 PM

I guess there's a little more to it. I copied that INI file but then I get Error 1005 - Module Load Failure: 2 in module: C:\Program Files (x86)\Do-more\Designer2_8\Bin\CSDm.dll
Which also oddly freezes the Windows Explorer process.
I tried registering the DLL with regsvr32 but that also gave an error.

Maybe I can just install it on my laptop instead.

Title: Re: Can't install Designer, Windows 10
Post by: Scot on December 23, 2021, 08:44:29 PM

Just to update: I let Windows 11 install on my home PC and now Do-more Designer installs just fine.

Title: Re: Can't install Designer, Windows 10
Post by: Controls Guy on December 24, 2021, 09:02:16 AM

Yeah, but now you've got Windows 11!  🤢