Host Engineering Forum

General Category => DirectSOFT => Topic started by: neil85 on October 24, 2008, 06:01:20 PM

Title: Script error from DS5 during laptop start up
Post by: neil85 on October 24, 2008, 06:01:20 PM

Im having an issue where i recently did an upgrade to the DS 5.3.  Now when it seems that when i start the laptop i get ActiveX issues and then script errors relating to DS.

(https://forum.hosteng.com/proxy.php?request=http%3A%2F%2Fimg46.imageshack.us%2Fimg46%2F9083%2Fdirectsoftscripterroreh3.jpg&hash=2e0d61008fff0cfbec158604846612bc3f431a79) (http://imageshack.us)

(https://forum.hosteng.com/proxy.php?request=http%3A%2F%2Fimg46.imageshack.us%2Fimg46%2F8990%2Fdirectsoftscripterror2cg3.jpg&hash=96ed9bde7b731a0398c14f03511c829c158585ad) (http://imageshack.us)

Anyone else ever seem to have this issue?  i am wondering if i should just reinstall the software or run the upgrade again?

computer is running XP if that would ever make a difference?

Title: Re: Script error from DS5 during laptop start up
Post by: Greg on October 27, 2008, 04:10:35 PM

This is a some issue with InstallShield (notice the URL pathname) on your PC. I don't know how to fix the actual error (I did some searching to no avail on InstallShield's website), but you can turn this OFF by going to Start --> Settings --> Control Panel and clicking on the Program Updates (or Automatic Updates) icon and then select the option you want. You must be Admin to do this.

Hope that helps!