Host Engineering Forum
General Category => Do-more CPUs and Do-more Designer Software => Topic started by: pbw on February 12, 2018, 07:29:19 PM
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I'd like to upload the dump file but it is not allowed.
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I'd like to upload the dump file but it is not allowed.
zip it up and email it to support@hosteng.com. Also put in the email what you were doing when it crashed.
Also, if the crash is repeatable, the steps you take to duplicate it.
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Sent the files.
Couldn't make it crash again but it has happened before not sure if the sequence was the same.
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Got it! Like your email address!
Now, to actually debug it...
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I get a kick out of having Gmail address me as "Hi DoMore" makes me think I'm doing more.
You couldn't have picked a better name for a plc.
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The first crash is related to RAMPSOAK instruction status. Any chance we can get a copy of your project (email it to the same address as the dump files)?
Were you by chance doing anything with any of the RAMPSOAK heap-items or configuring/editing any of your RAMPSOAK instructions during this online session to your PLC?
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As a matter of fact I was. I copied a RamSoak instruction, pasted it underneath with different enable logic but it didn't work as expected, So I changed the name of the rampsoak profile programed it and it worked, then a crash.
I'll send the program.
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As a matter of fact I was. I copied a RamSoak instruction, pasted it underneath with different enable logic but it didn't work as expected, So I changed the name of the rampsoak profile programed it and it worked, then a crash.
I'll send the program.
Good! (as in this will help me figure out the actual bug, not that I am happy that Designer crashed). ;D
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Do-more crashed
this is what i got... any suggestions?
dm0025 dell usb
dm0029 c++ redist.
Problem signature:
Problem Event Name: APPCRASH
Application Name: DmDesigner.exe
Application Version: 2.1.4.5
Application Timestamp: 59e7bcdf
Fault Module Name: Host90Dm.dll
Fault Module Version: 2.1.4.5
Fault Module Timestamp: 59e7bc23
Exception Code: 40000015
Exception Offset: 0002b243
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: d18b
Additional Information 2: d18b1f7bfd73dd63332b5da44bba9772
Additional Information 3: 3781
Additional Information 4: 3781129e9d9835e13239bec7e17711fe
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Email the dump files to support@hosteng.com. Having your PLC program is also helpful, along with a description of what you were doing when it fell down. If there is a procedure to repeat the crash, that is super helpful.
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Thank you, I will get those up to yall. DmD 2.1.4 wasnt starting for me earlier. the coms box would show up go thrugh my links then DmD [start] window will appear (Blank, no graphics in the window, except two grey horizontal lines about 1/4 of the way down the window)coms box would appear and go thrugh my links again. So I edited my ini in virtualstore\windows with autosense=0. then I could run DmD although I had to wait at the blank window for a while but could not connect to H2-DM1E via usb. Dell notebook intel-I5 win7(64)os servicetag B7KMRX1
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Hmmm...sounds like it is unhappy with something in the comms world. Very little good will happen if comms aren't stable.