Host Engineering Forum

General Category => Do-more CPUs and Do-more Designer Software => Topic started by: Evilbeard on April 05, 2017, 06:30:18 PM

Title: Thank You
Post by: Evilbeard on April 05, 2017, 06:30:18 PM

To all the guys and gals working diligently at Host, I just wanted to say thank you. My laptop failed and I got a new one from Corporate. I've been working on getting Rockwell software installed on my computer all day. I'm still not finished. I just can't thank you enough for making a nice, user friendly, and amazing product. You don't appreciate it all the time until you realize what else there is!

Title: Re: Thank You
Post by: BobO on April 05, 2017, 09:32:12 PM

You are very welcome!

Title: Re: Thank You
Post by: PLCGuy on April 06, 2017, 06:03:31 AM

Yea, I feel your pain when it comes to Rockwell software. When I complain to the vendor or Rockwell, all I get is yea, we know, but nothing is ever done. Host seems to be the only company working so closely with users and not only listening, but doing.

Title: Re: Thank You
Post by: Garyhlucas on April 06, 2017, 08:18:56 PM

I worked with AB for 12 years.  I am so happy not to be banging my head against the wall every day anymore.  Paid tech support to tell me that yes that bug has existed for 3 years, and no it is not likely to ever get fixed.

Title: Re: Thank You
Post by: Controls Guy on April 06, 2017, 10:38:23 PM

I once posted here that Host can implement and deploy a fix or feature quicker than AB can tell me to get lost.  Still true.

Title: Re: Thank You
Post by: boardmaker on April 07, 2017, 10:37:04 AM

I wish there was a way to like posts on this forum because I would like every single one of these comments.  Thanks for making a good product guys!