Host Engineering Forum
General Category => ECOMs and ECOM100s => Topic started by: surbyte on December 30, 2013, 01:21:59 PM
-
I read many post about this problem and i can't find a solution for me.
My H0-ECOM100 setup:
(https://forum.hosteng.com/proxy.php?request=http%3A%2F%2Fclip2net.com%2Fs%2F6uQ0Px&hash=c851b272bb739d9dacba6d6894e031ee921a680f)
Image: http://clip2net.com/s/6uQ0Px
SMTP Viewer log :
SMTP Server : mail.speedy.com.ar or 208.84.244.49
Mon Dec 30 14:04:17 2013 192.168.1.23: Recipient: surbyte@gmail.com
Mon Dec 30 14:04:17 2013 192.168.1.23: Subject: Test EMail from ECOM100
Mon Dec 30 14:04:17 2013 192.168.1.23: Body: Name: Prueba Mod ID: 3 (0x3) - Dip Switches Mac: 00 E0 62 20 B3 C2 IP: 192.168.1.23 Subnet: 255.255.255.0 Gateway: 192.168.1.1 Booter: 4.0.165 OS: 4.0.337 CPU Rev: 1.0.1 PWB/P
Mon Dec 30 14:04:17 2013 192.168.1.23: Sending HELO msg
Mon Dec 30 14:04:17 2013 192.168.1.23: State: 0x2 Received data: 220 16b.tpn.terra.com ESMTP
Mon Dec 30 14:04:17 2013 192.168.1.23: Received Greeting.
Mon Dec 30 14:04:17 2013 192.168.1.23: State: 0x2 Received data: 250 16b.tpn.terra.com
Mon Dec 30 14:04:17 2013 192.168.1.23: State: 0xA Received data: 334 XXXXXXXXXXXXXXXXX
Mon Dec 30 14:04:17 2013 192.168.1.23: Sending username.
Mon Dec 30 14:04:18 2013 192.168.1.23: State: 0xA Received data: 334 XXXXXXXXXXXXXXXXX
Mon Dec 30 14:04:18 2013 192.168.1.23: Sending password.
Mon Dec 30 14:04:18 2013 192.168.1.23: State: 0xA Received data: 535 5.7.8 Error: authentication failed: another step is needed in authentication
Mon Dec 30 14:04:18 2013 192.168.1.23: Authentication Error.
Obviusly server rejects password, but password is ok.
This is my email account.
Error 535??
My H0ECOM100 firmware
(https://forum.hosteng.com/proxy.php?request=http%3A%2F%2Fclip2net.com%2Fs%2F6uQ68J&hash=68714c0f73419097fa2a95a5ffd774416d74b3f8)
Image: http://clip2net.com/s/6uQ68J
I have other ECOM100 wich is running ok, sending mails from Gmail account.
What's is wrong?
LAST ADDED:
Error 535 5.7.8 Error: authentication failed: another step is needed in authentication
This error is caused by your SMTP server - it uses different type of authentication method.
By default plain method is used in our application.
But Use authentication is checked!!!!
-
It may be that your email server is wanting AUTH LOGIN type authentication instead of just AUTH PLAIN. If I'm not mistaken, I'm pretty sure the ECOM100 only does AUTH PLAIN. I noticed that your trace shows, "another step is needed in authentication" which seems to support what I'm saying since AUTH LOGIN needs extra steps for authentication.
So you need to check with your email server provider as to which type of authentication method they are expecting.
The ECOM100 was really designed to send email to an email server on its own local network. (Refer to ECOM FAQ0100 --> http://hosteng.com/FAQFiles/ECOM.htm#FAQ0100 (http://hosteng.com/FAQFiles/ECOM.htm#FAQ0100)).
-
Thanks for your help.
After read FAQ0100 I undertood my mistake.
I needed a local SMTP server. I can't believe that H0-ECOM100 cant send external emails.
I found this hMailServer because SMTP server is not installed by default on IIS 7 (windows 7)
http://www.hmailserver.com/
It's free and excellent to make tests.
Thanks a lot!!!
-
I can't believe that H0-ECOM100 cant send external emails.
I don't think that the ECOM100 is limited from sending something through an external server, but that publicly accessible servers generally have greater security requirements. Ideally we would be using one of the newer encryption mechanisms, but the software requirements are a bit beyond what we can do on that hardware without redesigning it. Unfortunately, the Internet is a bit of a moving target...and what works when products are developed and certified may not work a year or two later.