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Host Engineering Forum > General Category > DirectSOFT > Password reset?
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Author Topic: Password reset?  (Read 1724 times)
wash23
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« on: April 01, 2007, 06:02:05 pm »
I have a D0-05AR that is password locked.  Anyone know of a way to reset to 00000000?  Thanks.
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franji1
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« Reply #1 on: April 01, 2007, 06:11:06 pm »
You must know the password to reset it  Sad

The only way to "clear" the password is to contact AutomationDirect and send it to them.  However, for them to clear the password, the program also is cleared.  Cry

Sorry.
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There are only 10 kinds of people in this world: those who know binary, and those who don't
wash23
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« Reply #2 on: April 02, 2007, 01:18:50 pm »
I was afraid that would be the case.  Ok, one more question;  The device in question seems to be working except for lack of output on Yx terminals.  Is it a candidate for repair?  Thanks.
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franji1
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« Reply #3 on: April 02, 2007, 01:37:00 pm »
I recommend you contact Automation Direct's tech support - they can help you diagnose the problem and hopefully fix it.  Their number is 1-770-844-4200.

Definitely let them know about the password problem but that you do not want to change the program and just want to get the outputs working again.
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There are only 10 kinds of people in this world: those who know binary, and those who don't
wash23
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« Reply #4 on: April 02, 2007, 01:52:48 pm »
I will do that.  I really appreciate the help.  Thanks!
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Greg
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« Reply #5 on: April 02, 2007, 04:36:52 pm »
It could be that it is just in the Program mode. If it was working before, you may only have to switch the switch on the top of the unit to STOP --> TERM --> RUN and then back to TERM.

Just guessing.
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"You have to believe in free will. You have no choice." -Isaac Bashevis-Singer
wash23
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« Reply #6 on: April 02, 2007, 07:56:10 pm »
Greg,
Thanks for your input.  Actually, the unit failed in service.  I had initially hoped to buy a new unit and transfer the existing program into it.  If it can be repaired, I am back in service.  Again, thanks!
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